POSTAGE & PACKING CHARGES
UK – Parcel Post. Goods up to £15 value – £2.65. £16-£20 value – £4.33. Over £20 value - £9.99.
EU countries – Air Mail. Goods up to £15 value – £5. £16-£20 value – £8. Over £20 value - £12.
USA, Canada, Australia, NZ & the rest of the world – Air Mail. Goods up to £15 value – £6. £16-£20 value – £12. Over £20 value - £20.
Since UK postage costs now depend on the 3-dimensional size of a parcel as well as the weight, it's hard to calculate exact costs of posting since there are so many possible variants of items being ordered together, so we have had to base charges on the value of the goods alone; but be assured that we will cover any extra costs ourselves if the amount listed is too low, & refund to the customer by PayPal if we can send a parcel more cheaply than listed, which we will always strive to do.
If UK customers require next-day delivery, please contact us BY PHONE ONLY – 01970 623382 – 9.30am-noon Mon-Thurs. Please note that someone MUST be in at the delivery address to sign for goods sent this way.
We have upgraded our secure payment options on our redesigned website so that you can now use PayPal as well as paying by all major debit & credit cards via their secure system, whether you have a PayPal account or not, from wherever you are in the world: if your currency is not the £, the currency exchange is automatically done by the PayPal system.
For copyright protection reasons, we cannot legally accept any returns for printed or recorded materials unless faulty, in which case they will be replaced once returned as soon as possible.